We only use a dedicated 24/7 courier service for collection. Samples are transported safely and promptly to our storage facility. We use state-of-the-art temperature controlled packaging where transit times are lengthy.
As soon as possible after the sample has been packaged, you can arrange immediate pick-up with our dedicated courier, who will hand-deliver this to a Bio Stem laboratory technician. This is a 24-hour, 365 day service. Please make sure that you keep the Collection Kit with you at all times, and hand it directly to the courier. Do not leave it at the hospital reception desk.
